product title: Operations and Process Management, 6th edition e-book

Nigel Slack Warwick Business School, Warwick University

Alistair Brandon-Jones University of Bath

Master the core subject principles of Business Operations and processes with this market-leading text.
Operations and Process Management, 6th Edition is an innovative text, providing clear and concise coverage of the nature and principles of the subject, approaching it from a managerial perspective.

This new edition includes new case studies drawn from a diverse range of industries and regions, covering new topics such as servitisation and the co-creation of services.

This text is a must-read for the students who want to embark on a career in the field, providing the fundamental critical and practical tools for successfully managing Business Operations.

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